Survey Results

Here are some of the tabulations from the surveys we passed out at the MF.

Total number of respondents: 32

Q1: How many times have you been to the Mattress Factory?

• 1st time: 23
• 2–5 times: 5
• more than 5 times: 3
• other: 1 (“every time a new show opens”)

Q2: Where are you visiting from?

• neighborhood: 3
• Pittsburgh: 20
• elsewhere in the U.S.: 7
• abroad: 2

Q3: What was your experience like at the Mattress Factory today?

• negative: 0
• somewhat negative: 1
• neutral: 2
• somewhat positive: 13
• positive: 16

Q4: How did you hear about the Mattress Factory? (check all that applies)

• word of mouth: 22
• newspaper or magazine: 3
• city guide: 2
• another museum: 1
• web search: 4
• other: 6

Q5: Did you have any expectations of the Mattress Factory?

• yes: 16
• no: 16

Q6: If yes, did your experience at the Mattress Factory meet your expectations?

• dissapointed: 1
• unsatisfied: 1
• neutral: 2
• satisfied: 11
• exceeded expectations: 7

Q7: Tell us more about your expectations versus experience.

open ended question – various responses

Q8: Did you feel lost or confused at any time in the Mattress Factory?

• yes: 8
• no: 24

Q9: If yes, where did you have problems? Explain.

open ended question – various responses

Q10: What else would you like to know about the artwork you have just seen? (check all that apply):

• background information about the artists: 10
• the artistic process behind the finished work: 16
• background information about the artwork: 14
• other visitors’ opinions: 4
• none, I felt like there was enough information: 7
• other: 1 (“not interested”)